Your dedicated Masterfix HOME team: 020 7518 8650
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West End Office
7 Portman Mews South
Five Kings House
Queen Street Place
I wanted to thank you for arranging for Alan to come in today. He was great!!! He was punctual, efficient and fantastic with my elderly parents who wanted to make sure he was thanked for his work and that you were aware (my mom has very high standards so I was delighted to come home this evening and hear this). Please could you pass on this message to him? I am very grateful.
I would just like to say that Anthony who fixed our bathroom (sealant on the shower floor) did an excellent job and we are very pleased with the result.
Just to say Jack is doing a truly first-class repair to our flat and I wanted you to know that we are genuinely appreciative of such quality work!
Just wanted to touch base regarding the service level we have received to date by your team (particularly Martin and Emily). [They] have been exceptionally efficient in providing us the expected service delivery to our customers and ensuring we reach our compliance obligations. I would also like to note that your team are achieving an access rate greater than 90% on average to our homes – showing a proactive determination to complete the workload that has been provided – we have additionally provided more work both in Hampshire and London which should be viewed as a direct result of your teams' excellent performance.